return policy

Return Policy

K Chick Return Policy:

The goal of my return policy is your satisfaction! If, for any reason, you are not completely satisfied, you may return your item(s). You must return your item(s) within two weeks of receiving them. You will receive a full refund, less shipping. If for some reason you decide to make a return, please notify me immediately via e-mail: kristen.mesker@gmail.com. Please include item number(s), price and date received. Once I receive the item I will issue a refund via Pay Pal to the account you used to pay.

Item(s) must be in original, unworn, condition. Shipped in original packaging, packaged to ship safely, with insurance. Item(s) received damaged due to insufficient protection will not receive a refund.

Damaged item:

All items will be shipped to you insured. If you were to receive a damaged item, take pictures. Take several pictures of damaged item and damaged box, etc. Take shots from several angles.

Next, e-mail me at kristen.mesker@gmail.com. Include item pictures, item number, price of item and date you received your item.

Then, take everything to your local post office and file a claim. (be sure to keep copies of pictures, take lots!) Your local post office will assist you in filing your claim. If there are any problems with your claim, e-mail me!

Internationally shipped items:

If an item is returned because a customer does not wish to pay customs, no refund will be issued.

 

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